Outlook folder not updating

When using an IMAP email account, an IMAP folder list can be downloaded that displays all the folders contained in your account on the mail server.You can then select which folders that you want to subscribe to or view on your computer.Before emptying the cache, you may want to back up your Outlook information that is stored only locally on your computer.For more information, see Export or manually archive Outlook items.

But user can login to OWA (Outlook Web Access) or to continue to access the missing email messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents.So try to clear the offline items by following these steps: Resolution 2: Delete OST Files Outlook caches and stores email messages, calendar events and other items in Offline Storage Table (.ost) file.Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from Tech Target experts. I came across this issue today, a client had the problem where they used public folders in exchange 2010 and when a user actioned an email such as replied or flagged the mail in the public folder then then another user when they went to the same email would not see that the email had been actioned or flagged.Eventually it would update and the two views would sync.

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Caution: The following procedure deletes any information that is not synchronized with the Exchange server, including your contacts' mail certificate.

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