(Note: Invitation privileges in members-only rooms SHOULD be restricted to room admins; if a member without privileges to edit the member list attempts to invite another user, the service SHOULD return a error to the inviter.
Room Sends Invitation to Invitee on Behalf of Invitor If the room is members-only, the service MAY also add the invitee to the member list.
In order to decline the invitation, the invitee MUST send a message of the following form to the It may be wondered why the invitee does not send the decline message directly to the inviter.
In addition to standard chatroom features such as room topics and invitations, the protocol defines a strong room control model, including the ability to kick and ban users, to name room moderators and administrators, to require membership or passwords in order to join the room, etc. Thus the service needs to handle both the invites and declines.
Are you looking to improve your customer handling time (CHT) on chat?
In this post, I’ll share a structured workflow which you and your team can follow when handling live chats.
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